Contact us

Last updated Oct 22, 2026

Questions about an order, a download, a pattern, the tester program, or your data? Email [email protected]. We usually reply within 1 to 2 business days.

Please include your order ID or receipt email for order questions.

• Download link expired? Email us and we'll resend it.
• Refunds: see the Refund Policy.
• Privacy and deletion requests: see the Privacy Policy.
• Cancel Pattern Club: use the link in your receipt or email us.